1. Introduction
Welcome to Clyio. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered SEO content generation platform.
By using Clyio, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you use our services:
- Account Information: Email address, name, and authentication credentials
- Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
- Usage Data: Information about how you use our platform, including articles generated, keywords searched, and features accessed
2.2 Automatically Collected Information
- Log Data: IP address, browser type, operating system, and access times
- Cookies: We use cookies and similar tracking technologies to track activity and store certain information
- Device Information: Device type, unique device identifiers, and mobile network information
2.3 Content You Provide
- Website URLs, topics, and other inputs you provide for content generation
- Generated articles and content you create using our platform
- Feedback, support requests, and communications with us
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI content generation services
- Account Management: To create and manage your account, process transactions, and track your credit balance
- Communication: To send you service-related notifications, updates, and support responses
- Personalization: To customize your experience and provide relevant content suggestions
- Analytics: To understand how users interact with our platform and improve our services
- Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
- Legal Compliance: To comply with legal obligations and enforce our terms of service
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, hosting providers, analytics services)
- AI Services: Content inputs may be processed by AI service providers to generate your articles
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to:
- Maintain your account and provide services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Opt-out of marketing communications
- Withdraw Consent: Withdraw consent where we rely on consent to process your data
To exercise these rights, please contact us at contact@useclyio.xyz. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Provide personalized content and features
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@useclyio.xyz